About Us

With branches and Detroit and Portland, CNC provides the highest level of IT management services to over 100 organizations.

Our mission is to help our customers increase the quality of IT service inside their organizations while cutting current and future expenses.

We maintain a business-facing attitude toward IT strategy. This means we focus on how to make the IT infrastructure best fulfill the core business requirements of our clients now and as they grow.

Using this strategy, we have been able to cut the on-going IT management cost of firms that traditionally had inside IT departments by 20 - 40% while increasing uptime to 97% or better.

Please call us for a no-cost IT evaluation to see what we can do for your firm.

Mark Lipscomb, Owner
503-816-1621

We take a broad view when calculating the expense of IT which includes:

The total cost of ownership (TCO) of a product over its lifetime. Not simply its purchase price.

For example: The cost of training, licensing, and support for a piece of software, the cost of support and replacement of a piece of hardware.

We calculate TCO using hard, measurable data such as the per-hour, payroll cost:

of having employees waiting while workstations are fixed.
of waiting while old, slow machines grind away.
of peak-hour system failures and slowdowns.
of disaster and file recovery.

As a business owner you should consider the impact of poor IT strategy on personnel such as how a slow, unreliable IT infrastructure negatively affects morale, loyalty, and creativity.

Other, hidden, soft costs can include:

Opportunity costs: when you're thinking about your computer problems, you're not thinking about how to grow your business.
How much more business could be generated by adding a new network service? (example: remote VPN access.)